Last updated: May 2026
Who we are
LeadHaul is a marketing services business operated as a sole trader in England and Wales. We provide done-for-you marketing systems specifically for UK removals and relocation companies.
For the purposes of data protection law, LeadHaul is the data controller responsible for your personal data. If you have any questions about this policy or how we handle your data, please contact us at hello@leadhaul.co.uk. Our registered address is available on request.
What information we collect
We collect information you provide directly to us, including when you:
- Complete our free audit request form — name, company name, email address, phone number, website URL, and information about your marketing challenges
- Complete our onboarding form — contact details, company information, service area, operating details, social media handles, and marketing history
- Contact us via our contact form or by email
- Make a payment through our Stripe payment links
We may also collect technical information automatically when you visit our website, including your IP address, browser type, and pages visited, via standard web analytics tools.
How we use your information
We use the information we collect to:
- Provide the marketing services you have purchased or enquired about
- Respond to your enquiries and audit requests
- Send you your free marketing audit and follow-up communications
- Process payments and manage your subscription or one-off purchase
- Send you monthly performance reports and service updates
- Improve our services and website
- Comply with our legal obligations
We will only contact you for marketing purposes if you have given us permission to do so, or where we have a legitimate interest in doing so as an existing client or recent enquirer.
Legal basis for processing
We process your personal data on the following legal bases:
- Contract performance — where processing is necessary to deliver the services you have purchased
- Legitimate interests — where we have a legitimate business interest in contacting you about your enquiry or relevant services, and that interest is not overridden by your rights
- Consent — where you have explicitly agreed to receive communications from us
- Legal obligation — where we are required to process data to comply with applicable law
Who we share your information with
We do not sell your personal data to third parties. We may share your information with trusted third-party service providers who help us operate our business, including:
- Netlify — website hosting and form processing
- Stripe — payment processing
- Google — analytics and advertising services
- Email service providers — for sending transactional and marketing emails
All third-party providers are required to handle your data securely and in accordance with applicable data protection law.
How long we keep your information
We retain your personal data for as long as necessary to provide our services and comply with our legal obligations. Specifically:
- Client data is retained for the duration of our relationship and for seven years thereafter for financial and legal purposes
- Enquiry data from non-clients is retained for up to 12 months unless you ask us to delete it sooner
- Payment records are retained for seven years as required by HMRC
Your rights
Under UK GDPR, you have the following rights regarding your personal data:
- Right of access — you can request a copy of the personal data we hold about you
- Right to rectification — you can ask us to correct inaccurate or incomplete data
- Right to erasure — you can ask us to delete your data in certain circumstances
- Right to restrict processing — you can ask us to limit how we use your data
- Right to data portability — you can ask for your data in a portable format
- Right to object — you can object to processing based on legitimate interests
- Right to withdraw consent — where processing is based on consent, you can withdraw it at any time
To exercise any of these rights, please contact us at hello@leadhaul.co.uk. We will respond within 30 days.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe we have not handled your data appropriately.
Cookies
Our website uses essential cookies to function correctly. We may also use analytics cookies to understand how visitors use our site. You can control cookie settings through your browser. By continuing to use our website, you consent to our use of essential cookies.
Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our website uses SSL encryption (HTTPS) and we use reputable third-party services with their own security measures.
Changes to this policy
We may update this privacy policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically.
Contact us
If you have any questions about this privacy policy or how we handle your personal data, please contact us at hello@leadhaul.co.uk.